From: Chad M Sent: Friday, February 18, 2011 10:25 AM To: Nancy Moeller, Shauna Drumm Subject: Thank You Nancy/Shauna: My wife and I were referred to an agent, whom recommended that Short Sale was the best option for our home. Despite being highly recommended from a trusted source, we later discovered that his method would lend us to tax liability and potential recourse on the deficiency. Fortunately, you agreed the review the approval letters, represent the buyer on the purchase, and by getting involved - achieve what the other agent could not - saving us potentially hundreds of thousands of dollars and heart-ache. What a blessing you both have been. Thank you Nancy and Shauna! Chad M.